Privacy Policy
Introduction
This Privacy Policy explains how Northampton Appliance Repairs Services collects, uses, and protects information when you visit our website at northamptonappliance-repairs.co.uk. We are committed to respecting your privacy and ensuring transparency about the data we handle through standard web technologies.
Information We Collect
When you visit our website, we automatically collect certain information through standard web technologies. This includes:
- IP address and geographic location (derived from IP)
- Browser type and version
- Operating system
- Pages visited and time spent on site
- Referral source (e.g., search engine or linked site)
- Standard server log data
We do not collect names, email addresses, phone numbers, or any other personally identifiable information unless you voluntarily provide it through a contact form — and even then, such data is not stored in a database but used solely for the purpose of responding to your inquiry.
How We Use Information
The information we collect is used solely for the following purposes:
- To understand how visitors interact with our website
- To improve user experience and site performance
- To diagnose and resolve technical issues
- To measure the effectiveness of our content and services
We do not use your data for profiling, automated decision-making, or any commercial purpose beyond website operation and analytics.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: Used by third-party services to collect anonymous usage data
Cookies do not store personal information. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Services
We use trusted third-party services to support our website operations:
- Google Analytics: Collects anonymous traffic and usage data to help us improve our site. Google’s privacy practices are governed by its own Privacy Policy.
- Advertising networks: We may display ads through networks such as Google AdSense. These services may use cookies to serve relevant content, but we do not control their data practices.
We do not share personal data with third parties. Any data collected by these services is subject to their own privacy policies.
Data Security
We implement reasonable technical and organisational measures to protect your information. Server logs are retained for a limited period (typically 30 days) and then securely deleted. We do not store personal data in databases, nor do we transmit sensitive information over unsecured channels.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- The right to be informed about data collection
- The right to access any personal data we hold about you
- The right to request deletion of your data
- The right to object to processing
- The right to withdraw consent (where applicable)
If you wish to exercise any of these rights, please contact us at the email address below. We will respond within one month.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from individuals under this age. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be posted on this page with an updated Last Updated date. We encourage you to review this policy periodically.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact:
Wesley Goodwin
245 Karangahape Road, Auckland CBD, Auckland 1010, New Zealand
Email: [email protected]
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